Frequently Asked Questions

1. What is TeaTune?

TeaTune is a Singapore-based matcha brand. We make premium matcha and the tools you need to enjoy café-quality matcha at home, every day.

2. What makes TeaTune matcha special?

Our matcha is shade-grown for 20 days, then stone-ground into an ultra-fine powder for a smooth, naturally sweet taste and vibrant green colour. It is grown without synthetic chemicals, sealed in airtight pouches for freshness, and produced under EU food safety, FSSC 22000, ISO 9001 and HACCP standards.

3. Is there sugar or flavouring added to your matcha?

All TEATUNE matcha products are made with 100% pure matcha powder – no sugar, flavourings, or preservatives added.

4. How is your matcha classified?

Inspired by ancient Chinese musical scales, our matcha is classified into: Ceremonial Grade, Beverage Grade, and Culinary Grade.

5. Does matcha contain caffeine? Will it affect sleep?

Yes, in moderate amounts (approx. 45mg per 1.5g serving). Matcha also naturally contains L-theanine, an amino acid found in tea. If you are sensitive to caffeine, enjoy it earlier in the day.

6. How much matcha can I consume daily?

The EFSA recommends no more than 400mg caffeine daily for adults and 200mg for pregnant women. Adjust intake based on your individual sensitivity.

7. How do I prepare matcha? Do I need traditional tools?

No special tools needed. Simply whisk matcha with milk or chilled coconut water using a frother or shake it in a bottle. For a traditional experience, use a bamboo whisk (chasen).

8. Can your matcha be used for making desserts or drinks?

Absolutely. Our Beverage and Culinary Grade Matcha are ideal for matcha lattes, truffles, snowflake nougat, and more.

9. Can pregnant or breastfeeding women drink matcha?

We recommend consulting your doctor. Moderate intake is generally safe, but caffeine levels should be monitored.

10. Why does matcha clump?

Due to its ultra-fine texture, matcha tends to clump from static. Simply sift or whisk before use.

11. What is the shelf life and how should I store it?

Unopened products last up to 12 months. Once opened, keep sealed and refrigerated; consume within 30 days for best quality.

12. Is your packaging eco-friendly?

We use recyclable aluminum tins and eco-friendly pouches, and we’re exploring biodegradable packaging options.

13. Where can I buy TEATUNE products?

You can purchase TEATUNE products via www.teatune.com.sg and Shopee.

14. How long does delivery take?

Local delivery in Singapore takes 1–3 working days. For international orders, delivery times vary by region. We work with trusted logistics partners to ensure timely shipping.

15. Do you offer reseller or distribution partnerships?

Yes! We’re actively seeking global partners. Please contact us via our website or email us at [email protected].