Privacy Policy
Last updated: 14 October 2026
This Privacy Policy explains how Teatune Global Pte Ltd (“TeaTune”, “we”, “us”) collects, uses and protects your personal data when you visit www.teatune.com.sg or buy from us. We follow Singapore’s Personal Data Protection Act 2012 (PDPA).
What we collect
- Order details: your name, email, phone number and delivery address.
- Payment details: card payments are processed securely by Stripe. We do not see or store your full card number.
- Messages: anything you send us by WhatsApp, Facebook Messenger, email or our contact form.
- Website usage: pages viewed, device and browser type, collected through cookies and similar tools (see below).
How we use it
- To process, deliver and support your orders.
- To reply to your questions.
- To send marketing emails or messages, only if you have agreed. You can unsubscribe at any time.
- To understand how our website is used and improve it.
- To show you relevant ads on Facebook and Instagram.
Cookies and advertising
We use Google Analytics (via Google Site Kit) to measure website traffic, and the Meta Pixel and Conversions API to measure and improve our Facebook and Instagram ads. These tools may set cookies and receive information such as the pages you visit and purchases you make. You can control cookies in your browser settings and manage ad preferences in your Facebook account settings.
Who we share it with
We share your data only with the service providers we need to run our shop: our payment processor (Stripe), our third-party delivery partners, our website host, email provider, Google and Meta (for analytics and advertising). We do not sell your personal data.
How long we keep it
We keep order records for as long as needed for accounting and legal purposes, and other data only as long as needed for the purposes above.
Your rights
You can ask to access or correct your personal data, or withdraw consent for marketing, by contacting our Data Protection Officer at [email protected]. We will reply within 30 days.
Contact
Teatune Global Pte Ltd
151 Chin Swee Road, #07-12, Singapore 169876
Email: [email protected]
WhatsApp: +65 8376 6112